Customer Recall

Product Recall Notice

Koorlian Mattress Recall

Important safety information for affected Koorlian Mattress model KBT1 products manufactured in July 2025.

01 / Recall Information

Recall Summary

Product:

Koorlian Mattress — Twin Size, 10-inch thick

Model: KBT1 Manufacturing Date: July 2025
Hazard
During routine compliance testing, certain mattresses manufactured in July 2025 failed to meet the mandatory flammability for mattresses standard 16 CFR Part 1633 without the addition of a fire-resistant cover. This failure poses a serious risk of injury or death from fire to consumers.

Remedy

A free custom-fitted mattress cover will be provided to all affected consumers.

02 / Product Identification

How to Identify Your Mattress

A white top with diamond quilting, blue side panels with small square quilting, and three white tape edges. The model number and manufacturing date are printed on the permanent label sewn on the mattress.

Koorlian Mattress product identification
Koorlian Mattress product label and manufacturing date
03 / Immediate Action

What You Need to Do

Important Safety Notice

Stop using the affected mattress immediately

If you purchased a Koorlian Mattress (model KBT1) manufactured in July 2025, please stop using the mattress immediately until you have installed the free cover we will provide.

04 / Consumer Registration

How to Request Your Free Cover

Please provide the information below so we can process your recall request and arrange shipment of your replacement mattress cover.

Selected product photo preview

You may upload a photo of your mattress or the permanent product label to help us verify the affected product.

Your information will be used to process your recall request and arrange shipment of the free mattress cover.

05 / After Registration

What to Expect Next

Once you register, your free cover will be shipped to you at no cost. The cover is easy to install and instructions will also be included with the shipment.

01

Registration Received

We will receive the information you submitted through the recall registration form.

02

Free Cover Shipped

Your custom-fitted mattress cover will be shipped to you at no cost.

03

Install the Cover

Follow the included installation instructions to install the cover before using the mattress again.

06 / Installation

Mattress Cover Installation Instructions

The free mattress cover is designed for Twin size, 10-inch thick mattresses. Please follow the installation guide included with your cover for proper installation.

Mattress Cover User Instructions

Follow these three simple steps to properly install your mattress cover.

01
Unfold & Align

Lay the cover flat, completely unzip the bottom, and position it alongside the mattress.

02
Fit & Secure

Carefully slide the cover over the entire mattress. Adjust all four corners for a snug, seamless fit.

03
Zip & Finish

Smoothly pull the bottom zipper closed, make sure it is fully sealed, and smooth out any wrinkles.

Complete Installation Guide

For detailed installation instructions, please refer to the complete Mattress Cover User Instructions.

View PDF Instructions
07 / Support

Product Recall Information

Toll-Free Phone

833-224-9277

Service Hours

Monday–Friday
9:00 AM–5:00 PM PT